Product & fit
- Who is neuroBLDR for?
- General contractors and construction teams running commercial work — tenant improvements, retail, restaurants, light-industrial, ground-up, and mixed portfolios. It's built for the office and the field together, not just one or the other.
- Why “AI-first” if everything also works manually?
- Because AI is wrong sometimes, and contractors get sued. Core workflows have a manual path, AI output is advisory, and outward financial or contractual content stays in draft until a human approves it. Each AI call shows its quota cost up front, and the result is saved so you can review it later. The AI is leverage, not a black box you have to trust blindly.
- What does the project brain actually do?
- It ingests the artifacts on a job — drawings, daily logs, photos, RFIs, change orders, schedules, bills — into a per-project memory. Agents query it to answer questions, draft RFIs and change orders, summarize the week, assemble pay apps, and flag risks. Answers cite the source artifact so you can verify them.
- How is it different from Procore or Buildertrend?
- Procore is enterprise-priced and complex; Buildertrend leans residential. neuroBLDR is AI-native from day one and ships AIA G702/G703 pay-app billing and conditional/unconditional lien waivers in the core product rather than reserving them for top tiers.
- Who can see the financial numbers?
- You control it. Money visibility is role-based per project: owners and admins see everything; project managers and estimators see contract values and margin; superintendents see costs but not margin; foremen and field-crew seats see no dollar figures at all; viewers see none. Owners can tune the grid per role.
- How long until it's running on a real job?
- Same day, self-serve. Create a workspace, upload your drawing set, and invite your team — the Blueprint engine indexes the sheets and takeoff, estimating, and AIA billing are usable immediately. There's a guided walkthrough in-app; no implementation project or onboarding fee.
- Does it work in the field?
- Yes. The field surface is a mobile-first web app you install from the browser (no app store) — daily logs with voice, photos, punch, and crew time, all role-aware so field seats never see dollar figures. Subs get their own magic-link portal to return submittals, sign waivers, and log time without an account.
Plans, trial & billing
- Is there a free trial?
- Yes. Starter is free for 14 days with the core app (AI excluded), plus unlimited field-crew seats and unlimited client/sub portals. Paid tiers add the AI agents and the Blueprint PDF engine; a couple of advanced features (custom branding, custom document templates) are Ultra-tier.
- How much does it cost?
- Office seats are the priced unit: Pro is $149 per office seat / month and Ultra is $349 per office seat / month. Field-crew seats, clients, and subs are always free, and Starter is free for the core app (no AI). Design-partner rates are available on request.
- What's the cancellation and refund policy?
- Cancel anytime from Settings → Billing through the Stripe billing portal — auto-renew turns off and your subscription stays active through the end of the period you've paid for. We don't offer refunds on subscriptions. Export your data before or after (see the data question below).
- Is it worth the seat price?
- Only office seats are paid — field crews, clients, and subs are always free, so you're paying for the people who run the money and the paperwork. A seat tends to pay for itself when it saves a few hours a week of takeoff, change-order drafting, pay-app assembly, and chasing signatures, plus the margin you protect by catching slips early. We don't publish a one-size ROI figure because it depends on your volume — try it on a live job during the trial and judge it on your own numbers.
- Am I locked in?
- No. Office seats are month-to-month — cancel anytime, no term contract — and your data exports out (per-project document ZIPs, CSV registers for RFIs/COs/submittals/pay-apps/WIP, and a full account export). We don't hold your project records hostage to keep you subscribed.
Integrations & portals
- Does it sync with QuickBooks Online?
- You can connect QuickBooks Online to push approved vendor bills and pay-app invoices, and pull payment status back into neuroBLDR. Deeper two-way sync — cost-code and GL-account mapping — is actively in progress. Xero and Sage 100/300 Construction are on the roadmap.
- What are the client and sub portals?
- Magic-link views that let clients review and approve pay apps and change orders, and let subs sign lien waivers and pull drawings — with no account and no seat consumed. Links are scoped to a single project and expire on a schedule, and the access tokens are hashed at rest.
Security & data
- How is my data isolated and protected?
- Application guards derive workspace and project access from the signed-in user, revalidate child record IDs, and deny unassigned project access. External portal tokens are project-scoped, time-bounded, revocable, and hashed at rest. Postgres row-level security policies and tests provide a second layer; production activation is independently launch-gated. neuroBLDR does not use customer project data to train its own models, and requested AI features send only the context needed through configured providers under their applicable data terms.
- Are you SOC 2 certified?
- No. neuroBLDR is not currently SOC 2 certified. Application-layer access scoping, project-bounded external tokens, encryption in transit and at rest, and audit logging are implemented today; production activation of the database RLS layer is a separate launch gate. A SOC 2 Type II audit is on the roadmap. Need a DPA or security questionnaire? Email the founder.
- What happens to my data if I cancel — can I get it out?
- Your data is yours to export. From each project you can download its documents as a ZIP and pull its registers (RFIs, change orders, submittals, pay-app and WIP data) as CSV, and you can request a full export of your account data. After you cancel we retain your workspace so you can still export; contact us to pull a full copy or to request deletion. (We don't yet offer a one-click whole-workspace archive — it's on the list; for now the per-project exports plus an account export cover your records.)