Product & fit
- Who is neuroBLDR for?
- General contractors and construction teams running commercial work — tenant improvements, retail, restaurants, light-industrial, ground-up, and mixed portfolios. It's built for the office and the field together, not just one or the other.
- Why “AI-first” if everything also works manually?
- Because AI is wrong sometimes — and contractors get sued. Every workflow has a manual path, and every AI output is a draft you approve before it goes anywhere. The AI is leverage, not a black box you have to trust blindly.
- What does the project brain actually do?
- It ingests every artifact on a job — drawings, emails, daily logs, photos, RFIs, change orders, schedules, invoices — into a per-project memory. Agents query it to answer questions, draft RFIs and COs, summarize the week, assemble pay apps, and chase missing items. Every output cites the source artifact and revision.
- How is it different from Procore or Buildertrend?
- Procore is enterprise-priced and complex; Buildertrend leans residential. neuroBLDR is AI-native from day one and ships AIA G702/G703 billing, lien waivers, and sub prequal in the core product rather than reserving them for top tiers.
Plans, trial & billing
- Is there a free trial?
- Yes. Starter is free for 14 days with every feature in the app (no AI) — unlimited field-crew seats and unlimited owner/sub portals included. Paid tiers add the AI agents and the Blueprint engine.
- How much does it cost?
- Pricing is gated during early access. Office seats are the priced unit; field-crew seats, owners, and subs are always free. Request access and we'll share current design-partner rates, which are locked in for life.
- What's the cancellation and refund policy?
- Cancel anytime from Settings → Billing — auto-renew turns off immediately and your subscription stays active through the end of the period you've paid for. We do not offer refunds on subscriptions. After the period ends, your workspace stays read-only for 90 days so you can export everything.
Integrations & portals
- Does it sync with QuickBooks Online?
- Yes — two-way QuickBooks Online sync for bills, invoices, vendors, items, and cost codes. Xero and Sage 100/300 Construction are on the roadmap.
- What are the owner and sub portals?
- Magic-link views that let owners review and e-sign pay apps and change orders, and let subs sign lien waivers and pull drawings — with no account and no seat consumed. Links are scoped to a single project and expire on a schedule.
Security & data
- How is my data isolated and protected?
- Each workspace is a row-level slice in Postgres with a per-project AI namespace — no cross-tenant path. TLS 1.3 in transit, AES-256 at rest, magic-link tokens scoped per project, and a full audit log on every state change. Agents run through the Vercel AI Gateway with zero data retention, so your data never trains a model.
- Are you SOC 2 certified?
- Not yet, and we're transparent about it. The platform runs on SOC 2 Type II providers (Vercel, Neon, Stripe, Vercel Blob) with row-level isolation, AES-256 at rest, and a full audit log. SOC 2 Type II is on the roadmap once revenue justifies the audit. Need a DPA or BAA today? Email the founder.
- What happens to my data if I cancel?
- Nothing is deleted abruptly. Your workspace stays read-only for 90 days after the paid period ends, so you can export everything — projects, RFIs, COs, pay apps, photos, drawings, daily logs — as a single ZIP. After 90 days it's permanently deleted unless you reactivate.